iScoil is the leading online education provider in Ireland. The service is for young people aged 13–16 who are not in mainstream school. Learners are referred to iScoil through Tusla’s Educational Welfare Service.

We deliver a flexible, personalised, and evidence-informed learning model, accredited by Quality and Qualifications Ireland (QQI). The programme delivers excellent learning outcomes and a high progression rate, supporting learners to move confidently into further education, training, employment, or a return to school. At iScoil, learners are at the centre of everything we do. 

The successful candidate will join a dedicated and collaborative team that values inclusivity, diversity, and equitable access to education, working together to create meaningful opportunities for young people to re-engage, build self-esteem, and succeed.

The Role

The Learning Technologist is the functional lead for iScoil’s Virtual Learning Environment (Moodle). Working collaboratively across the team, the successful candidate will have responsibility for ensuring that iScoil provides a high-quality and positive learning experience for all, informed by the latest developments in user experience, accessibility, Universal Design for Learning, and digital tools for learning. They will ensure iScoil’s technology-enabled learning environment remains inclusive, engaging, and accessible for every learner, providing support for staff and students. 

Reports to: Chief Operating Officer 

Key working relationships: Director of Education, Systems Administrator, eLearning Coordinator, Instructional Designer, mentors, and tutors

Key Responsibilities

User Experience and Design

• Lead the technical and visual evolution of the user experience (UX) of the VLE, ensuring a high-quality, professional, and easy to navigate platform that supports learning
• Develop and maintain the WordPress website, ensuring a high-quality and professional user experience
• Extract and analyse system data to provide actionable insights and propose pedagogical solutions
• Identify and present opportunities for innovation and optimisation
• Conduct technical and pedagogical feasibility tests in collaboration with the team

VLE Functional Administration

• Lead the technical setup of courses and student learning plans
• Lead User Acceptance Testing (UAT) for VLE upgrades, new plugin deployments, and workflow changes, ensuring they align with user needs before full-scale deployment
• Lead the technical Quality Control (QC) of learning resources and courses, ensuring all links and interactive elements are functional
• Monitor system integrations
• Develop and maintain all functional VLE documentation, ensuring "how-to" guides are accessible

Account Management, Support, and Capacity Building

• Act as the primary point of contact for troubleshooting and technical support for students and families
• Manage student account creation, ongoing support and offboarding across platforms (Moodle, Google Workspace, Salesforce)
• Support the onboarding and offboarding of staff, including the delivery of training
• Manage user access and permissions
• Identify emerging training needs and develop and deliver training to meet those needs

Governance and Compliance

• Keep up-to-date with technical and regulatory developments and advise on risks and opportunities
• Contribute to the development of technical policies and procedural manuals, ensuring technology supports pedagogic goals
• Implement data retention policies and ensure adherence to data protection legislation

Criteria

Essential Knowledge and Experience

• A relevant qualification at Level 8 (or equivalent) on the NFQ
• A minimum of three years’ experience as a learning technologist or in a related role
• Proven expertise in VLE administration (Moodle an advantage), and course-building environments
• Expertise in applying learning design models (such as ADDIE), knowledge of technology-enhanced teaching practices, with a proven ability to integrate Universal Design for Learning (UDL) and accessibility requirements
• Demonstrated experience providing technical support to non-technical users

Essential Skills and Competencies

• A high-level of digital proficiency with the ability to learn and adapt to new platforms quickly
• An aptitude for technical implementation and troubleshooting
• Strong analytical skills and the ability to identify technical and process-based solutions
• Excellent communication skills, including the ability to explain complex problems, technical issues, and solutions clearly, to different stakeholders, in a professional manner
• The ability to work independently and manage competing priorities
• Experience collaborating with a multi-disciplinary team

Desirable Knowledge and Experience

• Hands-on experience with HTML, CSS, JavaScript, and jQuery
• Experience of website design, development and maintenance (WordPress an advantage)
• Experience automating workflows and APIs in Google Workspace
• CRM administration (Salesforce an advantage) and Google Workspace (or similar) management

What iScoil Can Offer

• A culture of innovation in education 
• A hybrid working model
• A salary commensurate with skills and experience
• Employer pension contributions
• Favourable annual leave

Terms and Conditions

• Contract: This role is full-time. Appointment is subject to Garda vetting and reference checks
• Location: Hybrid role with an office base at iScoil’s office in Acorn Centre, Blackpitts, Dublin 8