Managing People

Posted on 24 Jul 2018 Last updated on 24 Nov 2021

The people who take on the work of your organisation, whether they are paid a wage or not, are the most important asset of your organisation.

Without them, you simply would not exist. Every person plays a vital role, and everyone needs to view each other as partners in a team working together to achieve common goals.

The types of people involved in your organisation might include:

  • Volunteers on the governing body
  • Volunteers involved in particular services or on particular projects
  • Interns, transition year students or other work experience placements
  • People on training or getting-back-to-work programmes
  • Permanent paid staff
  • Paid staff on fixed term contracts
  • External contractors, such as consultants or tradespeople.

The more people are involved, the more complex your organisation becomes and the greater the need for a formal approach. It is absolutely vital that you have crystal clear boundaries about who does what. You should have a continually updated organisational diagram (or ‘organigram’) with clear lines of responsibility, that is circulated to, and understood by, all the people involved in the organisation.

It is vital the the contribution of all involved in the organisation is recognized, planned for, managed and evaluated.

Ultimately it is the role of the governing body to make sure that all those involved in the organisation are afforded a safe and fair place to work or volunteer and are held accountable for their actions.

How Can We Help?

In this section we will look at various aspects of managing the people in your organisation, from where to find volunteering best practice to how to evaluate the pay and benefit structures in your organisation.

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