The Information and Support Worker will work as a part of the Women’s Aid Services Team, and in collaboration with the Inchicore Outreach Service to deliver our vital drop-in Domestic Abuse Information and Support (DAIS) service in Ireland’s largest family law courts building Dolphin House, Dublin 2.

The Information and Support Worker will be responsible for meeting with women, providing immediate information and support, and acting as a referral point to domestic violence and other services for ongoing support. They will be responsible for the coordination of the service in partnership with the Inchicore Outreach Service, and work in close cooperation with peers and court personnel.  The worker will also be responsible for data gathering and collating information about the service for Women’s Aid, and ongoing development and delivery of a high-quality service with the oversight of the Head of Support Services.

Contract: The contract offered is an initial two year fixed term contract (subject then to review), and this role is part time based on a 21-hour week (excluding lunch) which will comprise three full days of work on Mondays, Tuesdays and Fridays, with an additional three hour paid participation in the monthly Services Team Support Meetings on a Thursday afternoon.

Location: Working primarily in the Women’s Aid Domestic Abuse Information and Support service (DAIS) in Dolphin House Family Law Courts, Essex Street, Dublin 2 with monthly attendance for meetings in Women’s Aid Head office at 5 Wilton Place, Dublin 2.

Salary: The starting rate for this role is circa €34,891 – €47,300 (rate commensurate to relevant experience, in line with company remuneration policy). This role sits on the Women’s Aid DAIS/Outreach Support Worker Pay Band €34,891 – €59,710.

Benefits: Read on to learn about our additional attractive employee benefits.

Lived experience: While lived experience as a survivor of domestic abuse is not a requirement for any role in Women’s Aid, we welcome applications from people with lived experience of domestic abuse and violence. Women’s Aid will not ask anyone to disclose experiences of abuse, nor ask intrusive questions of those who do.