Head of Regional Services

About the Role

Women’s aid is seeking an experienced, dynamic and motivated Head of Regional Services to join our Senior Leadership Team in 2026. The Head of Regional Services manages, develops and supports the following Women’s Aid direct services: One to One Support and Outreach clinics, Court Accompaniment Service, Dolphin House Drop In Advice Service (DAIS), Maternity Outreach service, the High-Risk Support Project, and new frontline projects.

• Reference: HRS2026
• Contract: The contract offered is permanent, and this role is full time based on a 35-hour week (excluding lunch)
• Reports to: Women’s Aid Chief Executive Officer.
• Location: This role is primarily based at Women’s Aid head office in Dublin 2. Women’s Aid operates a Hybrid Working Policy and a % of hybrid working for this role will be considered upon application and following successful induction. All members of the Senior Leadership Team are required to be office based a minimum of 10 days over each fortnight.
• Salary: This role sits on the Women’s Aid Head of Department Pay Band €56,161 – €80,842 (rate offered will be commensurate to relevant experience, in line with company remuneration policy).

The Head of Regional Services manages, develops and supports the following Women’s Aid direct services: One to One Support and Outreach clinics, Court Accompaniment Service, Dolphin House Drop In Advice Service (DAIS), Maternity Outreach service, the High-Risk Support Project, and new frontline projects.
The Head of the Regional Services Department also participates and actively contributes as a member of the Senior Leadership Team to the overall smooth operations, growth and strategic development of Women’s Aid as a whole.

Duties and Responsibilities

• Manage the work of the department which includes the provision of one to one support at Dublin 2 headquarters and in outreach locations, court accompaniment, the DAIS in Dolphin House, Maternity Outreach, the High Risk Support project, and the pilot domestic violence and homelessness project.
• Identify, innovate and develop enhanced services in line with evolving demands and in keeping with the Strategic Plan.
• Set out clear targets and priorities in an annual (or multi annual as required) Department work plans, in line with Women’s Aid strategy.
• Regularly monitor, review and report on the different aspects of the work of the department staff, in line with specific Departmental/project plans and the organisational strategy.
• Ensure work is carried out in line with Women’s Aid principles and policies.
• Responsible for leading and developing the Women’s Aid Regional Services Department Team.
• As a member of the Senior Leadership Team, ensure the overall smooth running, good governance, accountability and overall compliance of Women’s Aid, in conjunction with the Board of Directors.
• Assign, regularly monitor and efficiently manage annual budgets for all Department requirements in close co-operation with the Financial Controller.
• Oversee recruitment, induction, support & supervision, and performance management of team members.

More details available in the full recruitment pack.