iScoil is the leading online education provider for young people aged 13–16 who are not in mainstream school. Learners are referred to iScoil through Tusla’s Educational Welfare Service.

We deliver a flexible, personalised, and evidence-informed learning model, accredited by QQI. The programme delivers excellent learning outcomes and a high progression rate, supporting learners to move confidently into further education, training, employment, or a return to school.

At iScoil, learners are at the centre of everything we do. You will join a dedicated and collaborative team that values inclusivity, diversity, and equitable access to education, working together to create meaningful opportunities for young people to re-engage, build self-esteem, and succeed.

Job Title: Education Manager

Role Purpose

The Education Manager oversees the day-to-day management and delivery of our education programme. The successful candidate will lead a remote team of tutors, develop and enhance the curriculum, and ensure that all Quality Assurance (QA) processes meet QQI requirements.

Reports to: Director of Education

Key Responsibilities

1.  Programme Management

• ​​The successful candidate is responsible for ensuring the education programme is delivered to a high standard and meets the needs of learners.
• They will lead curriculum development and manage programme development cycles from start to finish.
• They will regularly review courses and learner feedback to make sure the learning experience is effective and engaging.
• They will identify any gaps in the quality of the programme and put practical solutions in place to address them.
• They will find and introduce innovative learning resources to support both learners and tutors.

2. Manage a Remote Team of Tutors

• The successful candidate will lead and support the tutor team to ensure they deliver a high-quality programme that meets learner needs.
• They will identify training needs and coordinate professional development for tutors to keep teaching standards high.
• They will act as the main point of contact for tutors, helping them solve daily challenges in a remote environment.
• They will work closely with the Programme Manager to foster collaboration across the mentor and tutor teams, and ensure effective programme delivery.

3. Implement Quality Standards

• The successful candidate will maintain iScoil’s quality standards while ensuring full compliance with regulatory requirements.
• They will manage the practical steps for certification, including internal verification, external authentication, and results approval.
• They will review all course content and information to ensure it is accurate and up-to-date, and meets the award specification.
• They will coordinate the Academic Sub-committee and Results Approval Panel meetings, acting as a key point of contact, and reporting to both.

Essential Criteria:

The successful candidate must have:

• A qualification at level 8 (or equivalent) on the NFQ in a relevant education area.

• A minimum of three years’ experience in a similar role, with practical experience working with QQI Level 3 (or similar) standards.
• A strong pedagogical knowledge of online learning.

Desirable Criteria:

The successful candidate will ideally have:

Project Management: Experience in project management to manage programme development cycles and educational initiatives in collaboration with design and technology team members.

QA & QQI Experience: Practical experience of QQI assessment and validation procedures, with the ability to implement and monitor QA procedures.

Remote Leadership: Remote leadership experience to effectively manage and motivate a fully remote team.

Operational independence: The ability to work independently and manage competing priorities, modelling high academic standards through excellent written and verbal communication.

Digital Literacy: Strong digital literacy and hands-on experience with Virtual Learning Environments, and a good understanding of technology-enhanced teaching, learning, and assessment.

UDL & Accessibility: Knowledge of Universal Design for Learning, accessibility principles, and active learning strategies, with a strong appreciation of their impact on learner engagement and outcomes.

Interpersonal Skills: Strong teamwork skills, with the ability to build and maintain positive relationships with stakeholders and partners.

Sector Knowledge: An understanding of the Irish education system, particularly the Junior Cycle curriculum, and the factors that lead young people to disengage from mainstream education.

Terms and Conditions

• Contract: This role is full-time. Appointment is subject to Garda vetting and reference checks.
• Location: Hybrid role with an office base at iScoil’s office in Acorn Centre, Blackpitts, Dublin 8.
• Benefits: Hybrid and flexible working arrangements; pension contribution scheme and favourable annual leave.
• Salary: Competitive salary (DOE).