Charity Shop Supervisor   

ISL Translation of this content: https://www.irishdeafsociety.ie/about/careers/ 

Hours: Flexible 20 hours a week, Monday to Saturday 9.30 am – 5.30 pm, no bank holidays 

Term: Permanent part time contract subject to probation. 

Salary: Negotiable, depending on experience, €13-€14 an hour  

Starting Date: as soon as possible subject to notice and availability of successful candidate  

Location: Primary workplace is the Irish Deaf Society Social Enterprise Shop, Main Street Bray, Co Wicklow  

Application Deadline: 5pm, 30 April 2024  

Interview: 13th May 2024 

Role Description 

Overview of the job 

The Irish Deaf Society is recruiting for a part time Shop Supervisor for our new shop in Bray Co Wicklow. The ideal candidate is passionate about customer service and making a difference in the local community 

The successful candidate will work with the Charity Shop Manager to ensure the smooth day to day running of the new shop.  

Main duties and responsibilities 

• Assist in the management and development of the shop in accordance with an agreed workplan and sales targets  
• Assist in training, supervising and managing shop staff, paid and voluntary  
• Ensue the shop is kept clean, safe, secure and tidy and adheres to brand standards 
• Assist in stock merchandising- preparing and pricing for sale and display  
• Lead by example in delivering excellent customer service  
• Cash handling, cash reconciliation, cash security and reporting to the IDS accounts department  
• Foster a positive work environment that promotes teamwork, motivation and staff & volunteer satisfaction  
• Promote IDS Awareness and Education campaigns within the shop  
• Undertake any other duties that may fall under the remit of Charity Shop Supervisor.  

Personal Specification (Knowledge, Experience and Skill Set Required)  

Essential  

• Retail supervision experience and /or charity retail experience  
• Experience handling cash and cash reconciliation   
• Excellent sales techniques and ability to meet sales targets  
• Demonstrate leadership skills and an ability to motivate a diverse team  
• Excellent interpersonal and customer service skills  
• Respect for Deaf culture and a willingness to learn Irish Sign Language 

Desirable 

• A retail qualification 
• Good general IT skills and proficient in MS Office  
• Visual merchandising experience