In this workshop, we will be looking at some of the challenging behaviour and difficult situations that may be present in our volunteer programmes. We will look at why people present difficult behaviour patterns and how we can address them. Through facilitated small group work scenarios, we will review ways we can address these challenges.

Although never a favourite responsibility of Leaders of Volunteers, occasionally difficult situations arise that need to be addressed rapidly and effectively. Often the cause of performance disappointments can be directly linked to poor communication, insufficient recognition and other management issues. 

Upon completion of this workshop, participants will be able to appreciate why it is critical to deal with performance gaps in a timely and effective manner and be able to confront and explore appropriate solutions for volunteer performance problems.

Stuart Garland is also delivering a 1-hour free webinar exclusive to The Wheel members on 10 May. Please find the details below: 

Getting Your Volunteer Engagement Practice Right (Webinar) - 10 May, 10-11am

Reserve your free seat here