supportIT is going nationwide!
Managed IT services organisation, supportIT, is to expand operations into Sligo with the creation of a remote IT support hub that will be located in the SligoIT Innovation Centre. The organisation will create 10 new IT jobs in Sligo over the next 2 years.
Set-up in 2004, supportIT already has 15 technical and administrative staff at their Smithfield, Dublin 7 location. The existing team provides fully managed helpdesk and escalation support services, IT projects and infrastructure services & IT security and business continuity services to over 180 businesses nationwide, across every sector. Dedication, Knowledge and Trust are the main reasons why businesses choose and remain with supportIT as their IT service provider; this is validated by a consistently high customer satisfaction rating and an almost 100% customer retention rate.
‘This support hub is an exciting step for supportIT. Expanding to another location means that we can take advantage of the resource pool outside of Dublin, where it is challenging to find suitable candidates and where competition is high. The expansion gives us a very strong helpdesk team in both locations, which means we can continue to provide our clients with high-quality helpdesk support services and can continue to uphold our high standards in customer care.’ Tara Doyle, Sales & Marketing Director supportIT, tdoyle@supportIT.ie