Key Responsibilities 

• Carry out general clerical duties to support the implementation of the EPALE National Support Service in Ireland for the Electronic Platform for Adult Learning in Europe (EPALE).
• Support the development of the EPALE member base and community in Ireland. Liaise with them on key features and functionality, helping them to navigate the platform and engage with opportunities, events, competitions etc.
• Input data, maintain databases, spreadsheets and electronic filing systems in line with GDPR guidelines.
• Liaise with Adult Education/relevant stakeholders internally and externally. Support the delivery of meetings/workshops events offline and online.
• Support the development of content for the EPALE site including some social media; liaise with content providers and third parties.
• Administer financial payments and other financial records. Record expenditure and maintain files. Be familiar with the procurement rules and maintain records.
• Maintain the internal filing and recording systems for the programme, including managing merchandise orders and competition awards.
• Carry out clerical duties such as room bookings, meeting set-up, general administration and responding to emails on behalf of the programme. 

Person Specification  

• At least one years’ experience in administration and clerical duties.
• Experience of dealing with customers and providing support.
• Digital literacy and experience of using IT tools such as the MS Office suite and shared filing.
• Planning and organisation skills with accuracy and thoroughness. Some experience of gathering and processing information/data an advantage.
• Experience of event coordination and organising desirable though not essential.
• Experience of online communities or e-learning desirable though not essential.
• Commitment to and interest in working in an international context and in a values-based organisation.
• Willingness to try new approaches and openly share information. Open to putting forward new ideas or helpful suggestions, no matter how small.
• Good written skills, communication skills, interpersonal skills and participation as part of a team.