People Officer - Employee Relations

Head Office - Dublin 1 / Hybrid

Full time (35 hours per week)

Fixed term with a possibility of permanency

Reporting to Employee Relations Specialist

Salary: €36,567 per annum

Scope of Responsibility

Provide support to the ROI  People and Organisation Department, working with both staff and volunteers 

Role:

The People Officer will be a key member of the people Team, reporting to the ER Specialist. The successful candidate will be responsible for the administration support for all ER procedures along with some recruitment of both staff and volunteers as well as other general duties. 

The People Officer will support a culture of continuous improvement by being service oriented, coordinating special projects and deploying best practice HR initiatives across the organisation. Being the first point of contact for HR queries. The People Officer will be responsible for a suite of office management duties 

Key Areas of Responsibility:

1) HR Duties

• Liaise with the senior management team and other managers to deliver HR support throughout the organisation.
• Providing HR advice and support to managers and employees, explaining procedures and policies in a timely and effective manner, escalating when required.
• Ensuring accurate employee and recruitment records are maintained on both electronic and paper based.
• Ensure efficient use of online HR and time and attendance systems to meet the organisations goals.
• Oversee and support all HR formal processes to conclusion, arrange and minute all formal meetings along with all associated admin tasks.
• Oversee and support the recruitment process; job descriptions, job adverts, shortlisting, interviews, and contracts
• Processing new hires, terminations, probation, absence, and holiday and status changes accurately and efficiently on both electronic and paper based systems.
• Assisting in the development and update of HR procedures and policies in line with evolving legislation, ensuring policies and practices are complaint with ROI employment legislation and EU regulatory obligations.
• Providing HR data for and preparing management information reports and documents.
• Preparing, reviewing, interpreting, analyzing and approving a variety of HR data, and reports, then making recommendations depending on findings. 

Organisational duties 

• To support other functions of the People and Organisational department when required.
• To contribute to the monthly and quarterly reports relating to your work areas   
• Contributing to People & Organisational projects as and when required
• Ensuring the ongoing implementation of the fundamental purpose and ethos of Depaul.
• To ensure that all Depaul policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
• To contribute to the effective implementation of the Organisation’s Equal Opportunities Policy
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.  

Person Requirements:

EDUCATION

• 3rd level qualification or equivalent (ideally relating to HR or Business Support) is desirable

EXPERIENCE

• A least 2 years’ paid experience in an office management, business administration role.
• Experience working within a team managing both staff and volunteers.
• Experience of and knowledge of formal HR processes,
• Experience of the recruitment of both staff and volunteers
• Experience of working within the social care, not for profit sector (desirably within homelessness)

SKILLS

• Excellent oral and written communication skills with an ability to create HR communications appropriate for the audience.
• Creative and energetic with the ability to work on own initiative.
• Excellent time management / enabling to balance a varied workload and to prioritise. 
• Excellent negotiating, influencing and people skills.
• Excellent numerical and analytical skills.
• Excellent team skills.
• Proficiency in Microsoft Office, particularly Word and Excel. 

KNOWLEDGE

• Knowledge of HR functions (employee– employer relations, recruitment, training & development etc.)
• Understanding of employment law and legislation
• Understanding of grievance and disciplinary procedures
• Understanding of end to end recruitment
• Understanding of volunteering and management of volunteers

CIRCUMSTANCES 

• Flexibility and ability to work collaboratively across all departments.

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities If you choose to work for Depaul we offer:

Our Benefits

• Annual Leave Up to 3 years' service: 25 days per year
• 3 years' up to 5 years' service: 27 days per year
• Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
• 10 public holidays each year with Good Friday as discretionary day.
• Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers.
• Non-Shift Workers: Paid day off on public holidays.
• Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
• Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension Matched by the employer
• Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance Four times salary
• Maternity /Adoptive Leave 18 weeks full pay
• Paternity Leave 2 weeks full pay
• Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
• Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7, 365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid