About One Family

One Family is Ireland’s national organisation for people parenting alone, sharing parenting and those separating. Our services offer support in a family-centred way to individual families through times of change and difficulty, as well as supporting those experiencing an unplanned pregnancy. We are committed to achieving equality and respect for all families.

About the role

We are recruiting for a part-time permanent Information Manager. This Manager role will lead the national Information Service, askonefamily, in One Family. The ideal candidate will utilise their broad family support background, as well as their management skills and knowledge of stakeholder engagement to lead a staff team to continue to deliver a professional information and support service in line with One Family’s mission and strategic plan 2025-2027.

askonefamily is the national information service for people parenting alone, sharing parenting or those going through a separation or divorce, their family members or friends, and for professionals within the area. Information is provided on a range of issues affecting one-parent families including social welfare, family law, childcare, housing, employment and training, health care and counselling through a range of media. A more unique aspect of the helpline is our listening service where we use basic counselling and active listening skills to support, contain and deescalate people in crisis.

This is a part-time, permanent role for 24 hours per week. The ideal candidate would be available to work these hours across four or five days per week including a full day on Thursdays in the office. The role is based in One Family offices in Smithfield, Dublin 7 but One Family offer a hybrid model of service delivery and hybrid model of working for some roles. The full-time starting salary will be €53K - €60K for a 35-hour week, based on skills and experience with the actual salary pro-rated. The post is subject to a sixmonth probationary period.