GP Clinic Admin Support – Romanian Speaker (Part-time)

Job title: GP Clinic Support

Particulars of office: Permanent part-time. 15 hours per week (Tues-Thurs), 6 month probationary period

Reports to: Operations Manager

 Why Join Safetynet Primary Care?

Our Mission: To deliver high-quality healthcare services for those who are socially excluded and who otherwise could not access care, promoting their wellbeing and advocating for an inclusive healthcare system

Our Values: Quality, Transparency, Inclusivity, Respect for others, Innovation

Some of our employee benefits: Group Healthcare Scheme, Pension Scheme, Annual Tax Saver Travel Scheme, Paid Time-Off for Holidays & Sick Days

Safetynet Primary Care

Safetynet Primary Care is a Medical Charity providing services to those in our society most in need of health care but without access to appropriate care. Safetynet innovatively removes barriers by bringing healthcare to homeless people and vulnerable groups in hostels, food halls and drop-in services and by providing a mobile health service to rough sleepers and International Protection Applicants. Safetynet has developed a significant Migrant Health service providing health assessment screening and GP clinics to vulnerable migrants, refugees and asylum seekers. We advocate for an inclusive health system and work towards integration of our patient’s health care into mainstream services.

Safetynet Primary Care is an equal opportunities employer.

 Capuchin GP Clinic

The Capuchin GP clinic is run by Safetynet Primary Care in close collaboration with the Capuchin Day Centre. The team provide GP services to vulnerable groups who have no access to mainstream services. The clinic attracts many of the Roma community without access to primary care, mainly due to the full time on site Romanian interpreter.

The Capuchin Day Centre’s main purpose is providing meals for the homeless. Dental and Chiropody clinics are also offered, as well as assistance for bereaved families, baby supplies and children’s essentials.

The GP clinics are run Tue – Thurs and includes GPs, Interpreter/Clinic Support and Clinic Admin Support with the full-time Capuchin Clinical Nurse Manager.

 Job Summary and Purpose of the role

The Clinic Admin Support will be primarily working with the Capuchin GP clinics and assisting with administration. The position is based in Dublin. The role is key to the development and execution of the Safetynet Health Care Services.

Principal Duties & Key Responsibilities

GP Clinic Support

• Booking appointments and creating and updating patient files on the patient record system.
• Clinic preparation and pre and post clinic administration.
• Dealing with medical post / emails for follow-up and tasking relevant clinicians for review.
• Scanning and filing patient’s results according to Safetynet Protocol.
• Working closely with the team of medical professionals ensuring a first-class delivery of the service.
• Providing excellent customer service to our clients. Our relationship with clients and people that participate in our services is of paramount importance to Safetynet.
• Dealing with requests for medical records according to Safetynet policies.
• Assist with administration – including scanning, photocopying, printing, etc. as required.

Other Responsibilities

• Additional administrative tasks will be assigned appropriately to assist the organisation.
• Undertake the role in a professional manner maintaining a high-quality standard of work, in accordance with the aims, values and ethos of the Safetynet Primary Care.
• Adhere to Safetynet Primary Care policies and procedures.
• Participate in internal/external meetings as required.
• Be an effective member of the Safetynet Primary Care team and participate fully in staff meetings as required.

Note: This Job Description outlines the current responsibilities of the role. As the organisation frequently adapts its operations to meet the changing needs of its client group, the duties associated with this position may change.

 Person Specification

The successful candidate will need to be able to work in sensitive environment and demonstrate discretion and professionalism at all times.

The ideal candidate will possess the following qualifications, skills, knowledge and attributes:

Essential

• Proficient in written and spoken Romanian
• Fluent in written and spoken English
• Proficient IT skills
• Excellent interpersonal and communication skills
• Excellent organisational skills
• Excellent attention to detail
• Ability to work under pressure
• A desire to work in a busy, responsive environment.
• Candidates shall be in a state of health that indicates a reasonable prospect of ability to provide regular and efficient service.
• Candidates must be of good character.

Desirable

• A desire to work with marginalised groups.

 Particulars of Office

Appointment:                   Part-time, permanent, pensionable

Probationary Period:      Six Months

Annual Salary:                  €12,593 per annum (€29,384 pro-rata)

Working Hours:                15 Hours per week, Tuesday 9am – 5pm, Wednesday 1pm – 5pm, Thursday 1pm – 5pm

Annual Leave:                  10 days per annum (25 days pro-rata)

Location:                            Based mainly in Dublin 7 (Capuchin Day Centre)

• Post is subject to Garda Vetting