The Fundraising Assistant will support the Donor Care and Finance Department. The primary function of the role is to provide ongoing assistance in all manners of administrative tasks, especially processing donations and thanking donors. This is an opportunity for a committed individual who is dedicated and ready to contribute to UNICEF's mission for children.

Main Duties & Responsibilities:

• Efficiently record and manage donations in the CRM database, encompassing cash, cheque, and credit card transactions.
• Handle donations from phone donors promptly and accurately.
• Generate personalized thank-you letters and receipts in a timely fashion, tailored to donors' preferences.
• Ensure donor records are up-to-date, accurately reflect contact preferences and are compliant with GDPR regulations.
• Answer donor inquiries via phone, email, or written correspondence, prioritizing donor satisfaction.
• Perform general administrative duties related to UNICEF Ireland's operations as needed.
• Actively engage in meetings, including team meetings and planning sessions.
• Support colleagues and ensure continuity of essential tasks during absences such as annual leave.
• Collaborate with various projects and departments within UNICEF Ireland as required.
• Support ongoing community fundraising activities with a particular focus on schools.

Person Specification: