The Role:

The Digital Officer post will result in the successful provision of online cross-border information suitable for cross-border workers and employers, and people with cross-border lives.

Responsibilities: 

Working closely with the project team, the Digital Officer will:

• Gather evidence of the demand for cross-border information, for example
  • Collate website statistics, track usage and trends, and measure the user experience
  • Gather Discussion Forum statistics, track public membership and engagement.
  • Analyse social media data to identify the reach of the online information shared.
• Manage content on the project website, Facebook group and YouTube channel.
• Prepare and implement a development plan for the website and the project’s online presence.
• Monitor relevant project activities, prepare monthly updates for the Project Steering Committee, and assist in the preparation of regular reports for the funder (SEUPB).

Essential Criteria:

Right to work in the UK from February 2026 until February 2029 – if you are unsure, please check your status https://www.gov.uk/check-uk-visa

Education:

• Honours Degree or equivalent professional qualification in a relevant discipline AND 2 years’ demonstrable relevant experience OR
• 5 years’ demonstrable relevant experience where a relevant qualification is not held.

Competencies:

• Experience of updating websites.
• Experience of managing online platforms for an organisation or project.
• Experience of uploading content to YouTube and Facebook Groups.
• Experience of editing video clips.
• Experience of preparing progress reports for management teams.
• Experience of using Zoom and or MS Teams.
• Experience of using MS Office (Outlook, Word, Excel, PowerPoint and Teams).

Disposition and motivation:

• Excellent interpersonal skills.
• Readiness to work cooperatively and supportively, and to strict deadlines, as part of a small, dynamic team.
• Willingness to work flexibly to meet the requirements of the post.

Special factors:

• Willingness and ability to travel to meetings and events in Ireland and Northern Ireland.
• Access to a car or other suitable form of transport (if it is necessary to meet the essential requirements of the post).

Desirable Criteria:

• Experience of using WordPress.
• Experience of preparing website development plans.
• Experience of the community and voluntary sector.
• Experience of working on cross-border projects.
• Strong commitment to and understanding of the value of cross-border and all-island co-operation, and a strong belief in the value of such cooperation as a key part of the movement towards peace and reconciliation in Ireland and Northern Ireland.