Coolmine is a leading drug and alcohol treatment centre providing community, day and residential services to men and women with problematic substance use and their families in Ireland established since 1973.  Coolmine Therapeutic Community believes that everyone should have the opportunity to overcome addiction and lead a fulfilled and productive life.

We now have a vacancy for a Team Leader. The successful candidate will report to the Community and Day Services Manager to lead and manage a team and ensure the delivery of a quality service to clients in accordance with organisational standards and targets. 

Role Responsibilities: (Include, but not limited to)

• Lead and work as part of a team with regular and consistent communication, participating actively at all team meetings and supporting the ethos, philosophy and methodology of the therapeutic community model; reporting to the Community and Day Services Manager for individual support, supervision, performance appraisal, and client case review; and working within the parameters of the Coolmine HR policies and procedures. 

• Responsible for the local operations of the service including service promotion, service development, recording, reporting and delivery of quality services.

   

• Will be responsible for carrying a reduced client case load and developing / delivering a group programme.

• To engage and align to the Coolmine code of ethics and values.

   

• Support and develop the team, ensure regular Process, Supervision and Performance Management 

• To work with the Community and Day Services Manager to ensure that all aspects of health & safety regulations are adhered to. Make recommendations and produce an action plan to the Services Manager for building improvements, repairs, and refurbishment, in keeping with Health & Safety policy and procedures

• Work with the Community and Day Services Manager to ensure their centre is delivering in all areas of Human Resources with Performance Management, Communications and staff training.

• Monitor and support staffs case management ensuring that documentation is completed and all areas are being covered with clients, that links are being made with the relevant internal and external services, and that a consistently high standard of care plans, key working assessments, case review and referrals are being carried out in line with the aims of the project.

• Ensure all administrative duties are carried out in accordance with the required timelines and procedures in the area of time sheets, leave and absence records, rosters, and all other relevant paperwork.

   

• Effectively line manage the hub team to ensure standardised practice in compliance with Coolmine policies. Provide oversight to service development and delivery in each hub and ensure that all line management supervision and performance management processes are kept up to date.

• Must engage in professional development and upskilling in line with CTC’s core competencies and service development.

• Work with the Community and Day Services Manager to ensure the efficient implementation in each hub of any Coolmine change in policy or practice.

• Actively engaged in continued personal development and training for the benefit of self, clients, management and organization, attending regularly clinical and line management supervision sessions and establishing strong links and liaison between these supervisory outlets. 

Person Specification

Education

• NFQ Level 8 - Third Level accredited degree in Social Care, Addiction Studies, Community Development or other related social fields.

Mandatory

• Three years’ experience working within the drug and alcohol field.
• Must be eligible to register or registered with CORU, ACI or another recognised professional accredited body.
• Experience of working directly with service users.
• Ability to collaborate with inter agencies and develop partnerships with other services in the community.
• Experience of the implementation and evaluation of care planning.
• Experience in providing statistics and reports.
• Experience of group facilitation.
• Full clean driving licence and willingness to drive as part of work.

Desirable

• Experience in Line management Supervision and Performance appraisal
• Accredited CRA therapist or working towards accreditation
• Experience / Knowledge of work in a Therapeutic Community.

Knowledge & Skills

• Knowledge and experience of clinical governance
• Knowledge of drugs and their effects.
• Ability to communicate positively with addictive client base.
• Ability to take a non-judgmental approach to substance misuse.
• Ability to deliver an emphatic approach to service users.
• Understanding of the connection between drug misuse and offending behaviour.
• Knowledge of local, Irish and European legislation in relation to data protection health, safety and welfare.
• Ability to hold group work sessions.

Competencies Required

• Strong interpersonal skills
• Clear written and verbal communication skills
• Strong Leadership Skills 
• Skills to motivate and develop staff to deliver quality service
• Capacity to work effectively under pressure
• Committed to meeting the needs of excluded and marginalised people.
• Ability to manage change and be responsive to evolving organisational change.
• Solution focused
• Ability and experience in managing service data and compiling timely reports on service activity.