Job Description & Person Specification

Job Title: Support Worker

Salary: Dependent on experience and qualifications

Hours: Working hours: 9:30 am – 5:00 pm over 3 days

Contract: 12-month contract with a 3-month probation period

Location

Children’s Grief Centre
Mount St. Vincent
O’Connell Avenue
Limerick

Tel: 061 224 627 / 087 985 1733

The Children’s Grief Centre Company Limited by Guarantee is a registered company.
CHY: 22832
RCN: 20205877

Reports To

CEO

Job Summary

Working as part of a growing team, you will provide support to children and young people who have experienced loss through bereavement or separation/divorce.

Core Responsibilities

• Foster a safe and welcoming atmosphere for children to express their feelings and emotions 
• Provide effective support to children, young people, and families in the Mid-West region affected by loss through death, separation, or divorce 
• Support children and young people on a one-to-one basis 
• Maintain open communication with families to address their specific needs and concerns 
• Positively promote the service to other agencies and funding providers 
• Produce and maintain relevant client and service statistics, as well as expenses and other organisational records as required 
• Provide relevant service reports as required 

Practice Responsibilities

• Be responsible for the provision of a support service for children, young people, and families 
• Engage flexibly with children and their carers to promote constructive working relationships 
• Ensure all safeguarding training is relevant and up to date 
• Liaise effectively with other agencies to promote and develop the service 

Organisational Responsibilities

• Positively engage with line management 
• Maintain open communication with colleagues and provide information in a timely and appropriate format 

Administration

• Maintain accurate and confidential records and provide statistical returns as required 
• Maintain confidentiality for and with clients (both individual and organisational) 

General Responsibilities

The post holder will be required to:

• Co-operate fully with the implementation of Health and Safety arrangements and standards 
• Adhere to all Children’s Grief Centre policies and codes of conduct 
• Take responsibility for their professional development, including attending monthly client supervision provided by the Centre 
• Engage in performance appraisal to maximise potential and meet the demands of the role 

Person Specification

Personal Attributes

• Commitment to delivering a high-quality service to young people and their families 
• Empathy and compassion 
• Patience to allow a child time to open up and heal 
• Strong active listening skills, allowing children space to express their thoughts and emotions 
• Flexibility to adapt to different situations 

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