Job title: Mental Health Recovery Support Worker 
Reporting to: Regional Mental Health Team Leader 
Salary: €36,320 per annum 
Roles: Full-time, permanent role
Location: This position will cover Cork/West Cork.

Purpose of role: 

• To manage a caseload of individuals and peer support groups 
• Implement and practice the Shine Recovery and Engagement Model to empower people to manage their mental health recovery effectively. 
• The Mental Health Recovery Support Worker will work in the community with people who experience ongoing mental health difficulties and with people who are family/supporters. 
• To promote and deliver the aims and objectives of Shine in accordance with strategic and operational plans. 
• To foster the Shine ethos and values.

Duties and responsibilities: 

Key working with people who experience ongoing mental health difficulties and with people who are family/supporters. 

• Assist people who use our services in developing and/or implementing a recovery plan that identifies areas of support and goal development, ensuring goals are attainable and time specific, and that the individual plays an integral role in the decision-making process. 
• Build trusting and non-judgemental relationships with users of the service. 
• Using a person-centred approach to key working 
• Support people on their journey of recovery using a range of approaches, including family recovery support. 
• Record progress and impact, and outcomes of the service. 
• Signpost, outreach and advocate in partnership with service users in their community. 
• Assist people who use our services to develop social support networks in their community. 
• Work as part of a system that enables immediate response to our phone line, brief information and support queries.

Community Engagement: 

• Promote the work of Shine through the provision of information talks, presentations and awareness events in the community. 
• Build relationships with statutory and community partners. 
• Collaborate with statutory and other voluntary/community sector partners on projects and initiatives focused on mental health and recovery.

Training/ Facilitation:

• Facilitation and delivery of Shine groups 
• Support and deliver Shine education courses. 
• Provide support to facilitators of Shine groups and education courses.

Other duties: 

• Develop and participate in specific Shine projects. 
• Maintain up-to-date records of all work using a CRM. 
• Participate in the development, evaluation and implementation of services. 
• Work cooperatively as a member of the Shine team. 
• Participate in team meetings and case reviews. 
• Any other duties as required by Shine.

Person specification: 

• Previous experience in community and/or recovery work using a person-centred approach. 
• Excellent communication, time management and organisational skills. 
• Ability to maintain professional standards concerning people who use our services. 
• An empathetic and non-judgemental approach to working with people. 
• Flexibility in approach to work. 
• Knowledge and understanding of mental health and recovery services in Ireland. 
• Ability to work within a team and follow direction, as well as the ability to work alone and on your own initiative. 
• Proficient in IT use, such as CRM, Microsoft Outlook, and Excel.

Qualifications and requirements: 

• A recognised Level 7 or above third-level qualification in a relevant health and social care discipline or equivalent work experience.
• At least 2 years post-qualification experience working in a relevant field.
• Previous experience of facilitating and delivering training/education programmes to groups. 
• Previous experience of supporting individuals in a 1-1 capacity in person & remotely.

Shine benefits include: 

• Support and supervision provided by your line manager on a regular basis. 
• Training and ongoing professional development. 
• Flexible working hours. 
• Access to Employee Assistance Programme. 
• 24 days annual leave per annum plus one wellbeing day per annum. 
• Access to Shine pension scheme with contribution from employer 
• Death in service benefit. 
• Paid maternity and paternity leave.