Who We Are

Irish Hospice Foundation (IHF) is a national charity that addresses dying, death and bereavement in Ireland. Our vision is an Ireland where people facing end of life or bereavement, and those who care for them, are provided with the care and support that they need. 

Through advocacy and education, and the provision of services such as Nurses for Night Care and the Bereavement Support Line and our national programmes such as Hospice Friendly Hospitals, Dying Well at Home and Caru – Supporting Care & Compassion at End of Life in Nursing Homes, Adult Bereavement Programme and Irish Childhood Bereavement Network, IHF works to ensure that every person in Ireland can die and grieve well, whatever their age and wherever the place. 

About the Role

Job Purpose: This role will provide administrative support to the following programmes Caru 3 days per week and Public Engagement / Healthcare 1.5 -2 days per week with flexibility as needed.

Salary: €28,518 to €33,551 depending on experience

Contract Type: 1 Year Fixed Term Contract (37 hours a week)

Job Location: Our offices are based on Nassau St., Dublin 2. We have a hybrid work model in place (a minimum requirement of 2 days a week in the office).

Reporting to: Caru Programme Manager

Responsibilities:

• Assist in managing the contacts list for both programmes using Mailchimp and Excel. Comply with GDPR processes.
• Support with the set-up and delivery of webinars and meetings (virtual and in person) and support external network days.
• Assist in the website development for the programmes and regular updating of the intranet and website and newsletter support.
• Assist in evaluation and reports processes for the programmes.
• Assisting with gathering KPI’s for monthly and quarterly reports for both programmes.
• Support the education and training processes: respond to training queries; book trainings; maintain communication; issue certificates; disseminate resources; generate evaluations and provide reports.
• Maintaining records of workshops, seminars, and events, including inputting of evaluation data and compilation of records.
• Demonstrates a willingness to become involved and help team members if they are under pressure
• Support the implementation of salesforce including data gathering and report generation
• To work in line with and stay up to date on policies and procedures move
• Delivers within timescales and to a quality standard
• Provide reception cover when needed.

Any other tasks as may be assigned by the manager or designated person.

Qualifications and Experience

IHF is open to applications from candidates who have experience in most but not all of the following areas. The successful candidate will be supported through their induction to increase their knowledge and ability to deliver on the responsibilities outlined here. Further training and ongoing support will be available.

Essential:

• Minimum of two years' experience in a similar role.
• Proven ability to multi-task, be self-directed and manage time effectively.
• Excellent interpersonal and writing skills
• Ability to manage competing demands and work to deadlines
• Excellent attention to detail
• Fully proficient in MS Office – specifically Excel and PowerPoint
• Strong organisational skills
• Ability to work on own initiative

Desirable:

• Knowledge of a CRM, e.g. Salesforce

The above Job Specification is not intended to be a comprehensive list of all duties involved, and, consequently, the post holder may be required to perform other duties as appropriate to the post that may be assigned to them from time to time and to contribute to the development of the post while in office.

Benefits Include

Pension

As a member you will be required to make a pension contribution of 5% on your gross annual salary. IHF will contribute 10% on your behalf to a company contributory pension scheme. 

Death in Service

4 times annual salary

Income Protection

75% of salary and cover pension contributions

Annual Leave

23 days per year (increased with service)

Additional Leave Days

Closure of the office on Good Friday, half day Christmas Eve and time between Christmas and New Year

Sick Pay

Up to 6 months certified sick leave

Hybrid Work Arrangement

2 days working from the office

Maternity Leave

26 weeks fully paid maternity leave (less social welfare benefits)

Adoptive Leave

24 weeks fully paid adoptive leave (less social welfare benefits)

Paternity Leave

2 weeks fully paid paternity leave (less social welfare benefits)

Sabbatical Leave

Opportunity to take Sabbatical leave after 5 years of service

Opportunities for training and workplace development

Flexible work options

Access to our Employee Assistance Programme

Travel (bike-to-work schemes/tax saver commuter tickets)