Engagement & Operations Manager (Consultant)
Engagement & Operations Manager (Consultant)
Seeking a part-time Engagement & Operations Manager to support the Trust’s effective operations while strengthening communications, governance, and visibilility
About the Mount Street Club Trust (MSCT)
Founded in the 1930s, MSCT has a long tradition of supporting communities in Dublin most affected by unemployment, poverty, and social exclusion.
Today, our flagship initiative, Hope & Ambition, funds and partners with grassroots organisations to address systemic injustice while building community resilience. Grounded in trust-based philanthropy, our approach emphasises long-term, flexible support, peer learning, and collaboration across civil society, local government, and the funding sector.
MSCT is not a service delivery body; rather, we are a collaborative, developmental trust. Our Trustees are volunteers, actively engaged in shaping strategy and building relationships. We work in close partnership with our strategic advisor, Dr Liz Hayes, and external consultants.
The Role
We are seeking a part-time Engagement & Operations Manager (Consultant) to support the Trust’s effective operations while strengthening its communications, governance, and visibility.
This role is ideal for a proactive, relational professional who thrives in collaborative environments, values simplicity and transparency in processes, and brings creativity to problem-solving. The successful candidate will combine operational coordination with strategic communications, ensuring MSCT’s work is delivered smoothly, with impact and integrity.
Key Responsibilities
Strategic Communications & Visibility
- Maintain MSCT’s website, newsletters, and social media presence.
- Produce engaging storytelling content (case studies, blogs, press releases).
- Monitor and report on digital engagement analytics.
Stakeholder Relationship Management
- Support Trustees’ communications with grantees, funders, and partners.
- Prepare engagement summaries and updates for Trustee review.
Operations & Governance
- Draft agendas, minutes, and compliance updates for Trustee meetings.
- Maintain a GDPR-compliant contact database.
- Support compliance with Charities Regulator and audit requirements.
Financial & Grant Administration
- Assist with budget overviews, invoice management, and reporting.
- Track and summarise grant-making activities for Trustees.
- Ensure timely processing of payments.
Event & Engagement Support
- Co-design and coordinate events or learning sessions.
- Manage logistics, promotion, and communications for events.
Evolving/Optional Support
- Ad hoc communications, reporting, or operational tasks as agreed.
- Support new strategic initiatives or campaigns.
Person Specification
Essential Skills & Experience
- At least 4 years’ relevant experience in non-profit operations, communications, or philanthropy.
- Strong track record in digital communications and content creation.
- Proven ability to manage administration, governance, and financial processes.
- Knowledge of Irish charity regulations and GDPR.
- Excellent interpersonal and communication skills with a flair for storytelling.
- Proficiency with MS Office, Google Drive, and digital tools (WordPress, Mailchimp, Canva).
Attributes
- Self-starter, adaptable, and well organised.
- Relational and diplomatic, with the ability to work alongside Trustees and partners.
- Creative thinker with a passion for social justice, equity, and inclusion.
- Committed to reflective practice and continuous learning.
Remuneration
- Contract for Services, part-time (approx. 5 days per month hours per week).
- Hourly rate: €50–€65, commensurate with experience.