Position Title: Day Services Team Leader

Position Description: To co-ordinate the day-to-day service delivery of the Saol Anois Day Services in line with New Directions Policy together with co-ordinating continuous improvement plans as appropriate.

Department Name: HSE Vocational Training & Adult Day Services, Festina Lente (herein referred to as ‘Services’)

Reporting to: Vocational Training & Day Services Manager

Based at: The primary base for the position will be in our HQ at Old Connaught Avenue, Bray, Co Wicklow (relocating to Kilpedder, Co. Wicklow in 2 to 4 years), however role will also operate from different Festina Lente Day Service Locations (can vary based on programme activity and service member needs)

Contract Type: Full-time Permanent, 39hr week (Monday to Friday)

Position Goals: To ensure the effective and efficient supervision of the team members within Day Services, ensuring the highest standards of care, compliance, and service innovation

Key Duties and Responsibilities

Day Service Programme:

• To co-ordinate the day-to-day service delivery of the Saol Anois Day Services in line with New Directions Policy together with co-ordinating continuous improvement plans as appropriate.
• To ensure programmes are planned, delivered, reviewed and continuously developed in line with New Directions Policy.
• Review timetables and programmes where appropriate.
• Co-ordinating and leading the team in achieving strategic planning goals as they relate to the Adult Day Services.
• Key working responsibilities of a small group of service members

Day Services Supervision:

• To ensure that the men and women of the Adult Day Service have access to supports for maximising independence, learning, education and employment,
• To ensure that weekly timetables are developed in conjunction with staff ensuring maximum efficiency in the context of available resource,
• Ensuring behaviour support plans are developed and updated as appropriate,
• Overseeing the timetabling of person-centred planning meetings and progress reports,
• Ensuring that there are effective communications in place to support the smooth running of the Day Services,
• Ensuring maximum efficiency of available resources.
• Prepare a quarterly programme status update report for the Vocational Training and Day Services Manager.

Supervision/Staffing

• Supervising and leading the team of community connectors, maintaining their work schedules and bi-weekly reporting on progress,
• Mentoring and encouraging the team in terms of their personal performance as it pertains to Day Services Programme Delivery,
• Support the recruitment and training of the team of community connector including probation assessment reviews, performance assessments and identifying skills development as part of team growth.

Resource Management

• Managing resources effectively, including the day-to-day petty cash management in accordance with financial control procedures,
• Co-ordination and usage of vehicles including the overseeing of vehicle maintenance.

Programme Monitoring and Evaluation

• Conduct ongoing programme monitoring and evaluation including regular internal programme audits as well as identifying areas for continuous improvement,
• Identify and collect data to measure outcomes, prepare reports as requested,
• Contribute to the development of quality assurance systems and procedures,
• Participate in committees as directed by Vocational Training and Day Services Manager.
• Ensure all programme files are maintained to a high standard and in compliance with HSE and data protection regulatory requirements

Stakeholder Engagement and Communication

• Build strong relationships with Service members, families, and caregivers, ensuring clear communication and satisfaction.
• Partner with referral sources, community organisations, and healthcare providers to enhance service offerings and continuity of care.

Training and Development

• Carry out an identification of learner needs with each Service Member as part of their Person-Centred plan.
• Source and co-ordinate cost effective training and development opportunities as required to support of social independence,
• In collaboration with the Vocational Day Services Manager, identify programmes to support the ongoing skills development of team members

Health & Safety

• Observe, report and take appropriate action on any matter which may be detrimental to service members’ care or wellbeing,
• Complete incident reporting and near miss events,
• Complete and review risk assessments, including the development of a positive risk management plan for service members,
• Adhere to all HSE policies and procedures and to all relevant Health & Safety legislation.