Day Services Team Leader
To co-ordinate the day-to-day service delivery of the Saol Anois Day Services in line with New Directions Policy
Position Title: Day Services Team Leader
Department Name: HSE Vocational Training & Adult Day Services, Festina Lente (herein referred to as ‘Services’)
Reporting to: Vocational Training & Adult Day Services Manager
Based at: Festina Lente Service Location/s Bray and Dún Laoghaire (can vary based on programme activity and service member needs)
Position Goals: To ensure the effective and efficient supervision of the team members within Day Services, ensuring the highest standards of care, compliance, and service innovation
Key Duties and Responsibilities:
Day Service Programme: - To co-ordinate the day-to-day service delivery of the Saol Anois Day Services in line with New Directions Policy together with co-ordinating continuous improvement plans as appropriate.
- To ensure programmes are planned, delivered, reviewed and continuously developed in line with New Directions Policy.
- Review timetables and programmes where appropriate.
- Co-ordinating and leading the team in achieving strategic planning goals as they relate to the Adult Day Services.
- Key working responsibilities of a small group of service members
Day Services Supervision: - To ensure that the men and women of the Adult Day Service have access to supports for maximising independence, learning, education and employment,
- To ensure that weekly timetables are developed in conjunction with staff ensuring maximum efficiency in the context of available resource,
- Ensuring behaviour support plans are developed and updated as appropriate,
- Overseeing the timetabling of person-centered planning meetings and progress reports,
- Ensuring that there are effective communications in place to support the smooth running of the Day Services,
- Ensuring maximum efficiency of available resources.
- Prepare a quarterly programme status update report for the Vocational Training and Day Services Manager.
Supervision/Staffing Resource Management Programme Monitoring and Evaluation - Conduct ongoing programme monitoring and evaluation including regular internal programme audits as well as contribute to a practice of continual improvement within your area of work,
- Identify and collect data to measure outcomes, prepare reports as requested,
- Contribute to the development of quality assurance systems and procedures,
- Participate in committees as directed by Vocational Training and Day Services Manager.
- Ensure all programme files are maintained to a high standard and in compliance with HSE and data protection regulatory requirements
Stakeholder Engagement and Communication - Build strong relationships with Service members, families, and caregivers, ensuring clear communication and satisfaction.
- Partner with referral sources, community organisations, and healthcare providers to enhance service offerings and continuity of care.
Training and Development - Carry out an identification of learner needs with each Service Member as part of their Person-Centred plan.
- Source and co-ordinate cost effective training and development opportunities as required to support of social independence,
- In collaboration with the Vocational Day Services Manager, identify programmes to support the ongoing skills development of team members
Health & Safety - Observe, report and take appropriate action on any matter which may be detrimental to service members’ care or wellbeing,
- Complete incident reporting and near miss events,
- Complete and review risk assessments, including the development of a positive risk management plan for service members,
- Adhere to all HSE policies and procedures and to all relevant Health & Safety legislation.
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Knowledge, skills and abilities:
- Proven experience of team supervision, especially in a dynamic environment.
- Proven experience of day services programmes that support people with disabilities or those experiencing social and/or economic exclusion in line with the National Framework of Qualifications or similar,
- Proven experience of the implementation and evaluation of behaviour support plans
- Strong ability to empower individuals, promoting independence and person-centred decision-making.
Education and experience:
- An appropriate third level qualification in a related field e.g. health and social services, disability management, allied health and social care, special education and/or specialist training etc.
- Minimum of 3 years supervisory experience supporting adults with intellectual disabilities and/or autism and individuals with a range of support needs to include behaviours of concern,
- Desirable: Experience with EASI Tool (Evaluation, Action and Service Improvement), in terms of continuous quality improvement under the New Directions policy.
Language: Fluent English
Work Authorisation: Ireland, required
Benefits of Employment:
Compensation: The salary will be commensurate with experience.
Benefits Include:
- 23 days’ annual leave
- Access to a Personal Retirement Savings Account (PRSA) scheme
- Access to professional training and continuous development programmes.
- Access to Educational Support
- Bike to work scheme
- On-site parking
