Guest Blog: The Mirror Never Lies - Unmasking the Illusion of Hybrid Working

Posted on
8 Nov 2023
by Dermot Dennehy, CEO, Manage Remote Teams
Black and white photo of the head and shoulders of a woman with mid length cropped dark hair close to and facing a large oval mirror with her right hand held across her eyes, palm out.

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In an era dominated by remote work and hybrid working models, senior leaders in various organisations, including charities, have been quick to tout their successes in implementing these strategies. They often paint a rosy picture of seamless transitions, improved efficiency, and greater employee satisfaction. But what lies beneath the surface of these claims, and is everything truly as it seems?

The stark reality is that many senior leaders have rushed into hybrid working without addressing the fundamental pillars of trust, soft skills, culture, and mental well-being. Some cite financial issues and time constraints when justifying this position to themselves. It's as if they are building a beautiful house without a solid foundation, and it's only a matter of time before it crumbles.

The Illusion of Trust: Trust is the cornerstone of any successful organisation. Yet, many leaders assume that trust will naturally exist in a hybrid work environment. Without proper training and deliberate efforts to build trust, employees may find themselves feeling isolated and unsupported, ultimately eroding the trust that is vital for teamwork and collaboration.

Soft Skills in Short Supply: Soft skills such as effective communication, empathy, and adaptability are crucial in a remote or hybrid working setting. Neglecting the development of these skills can lead to miscommunication, misunderstandings, and strained relationships among team members. Leaders should invest in training and mentorship programs that foster these essential attributes.

Culture Matters: A strong organisational culture is not something that can be maintained on autopilot. It requires active leadership and consistent reinforcement. Senior leaders who overlook the importance of nurturing the organisation's culture risk losing the sense of belonging and shared values that keep their teams connected and engaged.

Mental Well-being Neglected: Mental well-being is a critical aspect of employee health and productivity. The lack of face-to-face interaction can lead to feelings of isolation and burnout. Leaders must prioritise mental health initiatives and provide resources and support to help their teams cope with the challenges of remote or hybrid work.

Senior leaders must recognise that the mirror never lies. In the absence of open and honest feedback from employees, they may erroneously believe that their hybrid working model is a success. The absence of complaints doesn't equate to a thriving work environment; it may simply mean that employees are suffering in silence.

To truly succeed in the realm of hybrid working, senior leaders must shift their focus from cost and time savings to investing in the human elements that underpin their organisation's success. Only by addressing trust, soft skills, culture, and mental well-being can they hope to create a thriving, sustainable, and truly effective hybrid work environment. The mirror will only reflect the truth when they choose to look beyond the surface.

 

 

Hybrid working Training sessions 

If the proficiency of hybrid working at your organisation is niggling you, even ever so slightly, then our birthday celebrations may have come just at the right time.

We work with charities and non-profits to become exceptional hybrid employers. Our birthday celebrations allow us to discount our services by 90% for charities and non-profits. It is on a first come first served basis.

 

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