Community Call: Learning for the Future – Webinar (21 Oct)

Posted on 15 Oct 2021

Following the NESC paper looking at how Community Call was established, how it has developed, and the learning from this innovative programme, the Department of Rural and Community Development (DRCD) are hosting a webinar to reflect on how these new ways of working can be built upon for effective policy and service delivery in future.

Date and time

Thu, 21 October 2021

09:00 – 11:30 EDT

About this event

The Community Call was an unprecedented mobilisation of national government, local government and the community & voluntary sector to support vulnerable people in our communities during the COVID-19 emergency.

Its effectiveness was driven by the commitment and work of all involved during a time of national emergency; increased flexibility and experimentation and novel methods of co-ordinating all the groups involved, and new ways of identifying vulnerable groups.

At this webinar hosted by the Department of Rural and Community Development and NESC, statutory, local authority and community and voluntary speakers will reflect on how these new ways of working can be built upon for effective policy and service delivery in future.

Key questions that will be reflected on include the following:

  • How can co-ordination between organisations be supported on a continuous basis, so that they can be drawn upon in an emergency?
  • How can good data sharing protocols and adequate ICT infrastructure be developed going forward?
  • Improved working relationships developed between the state and community and voluntary groups during Community Call - how can this be sustained into the future?
  • Hidden vulnerable groups and hidden needs were made visible during Community Call. What is best way for this work to continue?
  • Emergencies require flexibility and experimentation in the working processes of all organisations, and this helps drive effective solutions. How can these processes be supported?

Joining details will be issued directly from DRCD to those who have registered.

See Programme

Register Here

Register for this free event here.