Summary of the role
The primary role of the Corporate Services Officer is to provide and ensure high-level corporate services support to the CIS Regional Manager and CIS Board. The Corporate Services Officer will directly support the Regional Manager in the work of the CIS and the development of its services and ensure the enhancement and development of high-quality corporate systems and practices throughout the organisation.
Responsibilities of the role
Finance
- Support the Regional Manager in maintaining accurate financial records of all company transactions.
- Maintain records for payroll, bank transactions, and PAYE/PRSI submissions.
- Monitor income and expenditure and assist with budget preparation and oversight.
- Manage bookkeeping tasks, including processing payments and issuing invoices.
- Liaise with creditors, debtors, and financial institutions.
- Ensure, in conjunction with the Regional Manager, financial compliance and record-keeping in line with Citizens Information Board (CIB) financial controls and relevant public sector guidelines.
Prepare regular financial reports for the Regional Manager and Board of Management
Procurement
- Support procurement planning for the region, and advise the regional team on best practices, ensuring alignment with public sector procurement guidelines and CIB financial controls.
- Maintain and oversee the regional contracts register, ensuring timely renewals, compliance, and value-for-money assessments.
- Provide procurement reports and insights to the Regional Manager and Board, highlighting compliance status.
Company Governance
- Act as a governance support to the Board, ensuring timely and accurate reporting, and contributing to the development of policies and procedures.
- Provide high-level administrative support to the CIS Board and Sub-Committees.
- Co-ordinate and prepare data for the monthly, quarterly and annual reports.
- Support the Regional Manager with the preparation of reports for submission to the Board of Management, Citizens Information Board and other internal and external stakeholders.
- Prepare and file correspondence on behalf of the Regional Manager and Board of Management.
Human Resources
- Maintain HR records and support recruitment and induction processes.
- Support training coordination and maintain training records.
- Assist with Health & Safety documentation and compliance tracking.
- Liaise with external HR support provider as required.
Office Management
- Provide secretarial and administrative support as required, in compliance with the company’s responsibilities under Data Protection and GDPR requirements.
- Oversee procurement and contract management for office supplies, services, and equipment.
- Implement sustainability initiatives and cost-efficiency measures across regional offices.
Other Responsibilities
- Provide regular, structured updates to the Regional Manager on progress against key operational targets, highlighting risks, achievements, and areas requiring attention.
- Undertake training and development to maintain and improve performance and assist in identifying self-training and support needs.
- In conjunction with the regional management team, act as ICT liaison for the region.
- Represent the region in national working groups or forums as requested by the Regional Manager.
- Attend seminars and meetings when directed by the Regional Manager.
- Other duties as assigned by the Regional Manager, as appropriate to the role.
Requirements
Essential Educational Qualifications and Experience
- Administrative qualification QQI Level 6 or similar qualification.
- Experience in financial reporting/bookkeeping.
- Minimum of 3 years’ relevant experience in a senior administrative or corporate services role in a medium-sized organisation.
Essential Knowledge, Skills & Experience
- Minimum of 3 years’ experience in financial administration, bookkeeping, and one or more of the areas detailed in the job description above.
- Broad ICT experience, to include high-level skills in all Microsoft programmes and computerised accounts, e.g. SAGE.
- Ability to provide comprehensive secretarial and administrative support to the Regional Manager and Board.
- Very strong organisational and ability to meet agreed work objectives on your own or as part of a team.
- Excellent written, communication and numeracy skills.
- Capacity to operate data storage and retrieval systems for reporting purposes (e.g. HR record management, customer feedback systems, etc.).
- Self-motivated, flexible and reliable.
- Maintenance of the highest standards of honesty and integrity.
Desirable Knowledge, Skills & Experience
- Experience/Knowledge of the Citizens Information Services and/or company governance structures.
- Ability to work in a busy office and to prioritise workload accordingly.
Company details
Citizens Information Services (CISs) provide free, impartial and confidential information, advice and advocacy services to the public. Each Citizens Information Service covers a geographical area within their region, facilitating both rural and urban areas, delivering a service through a network of Citizen Information Centres (CICs).
Application details
- A relevant application form can be accessed at citizensinformationboard.ie
- Applicants must possess all required competencies for the role and will be shortlisted solely on the basis of information provided in their completed application form.
- Curriculum Vitae (CVs), late, incomplete or hand-written applications will not be
- Closing date: 13:00pm on Tuesday, 27th October 2026
- Please email application form to: [email protected] with the subject header: Corporate Services Officer Role
- Please note that shortlisting will apply and canvassing will disqualify.
- If you require any reasonable accommodation to your application due to your circumstances (e.g. disability), please contact the above email address and we will try and facilitate you where reasonably practicable.
- Successful applicants will be required to complete a skills assessment (Word and Excel) on the day of interview.
- Interviews are likely to be held on the week of November 9th, 2026.
| Document Link | Type & Size |
|---|---|
| NLCIS-Corporate-Services-Officer-Application-Form-October-2026.docx | DOCX - 0.1Mb |
| NLCIS-Corporate-Services-Officer-Candidate-Pack-October-2026_.docx | DOCX - 0.4Mb |
| NLCIS-Corporate-Services-Officer-Advert-October-2026.docx | DOCX - 0.2Mb |