Communications and Engagement Manager

3. Main responsibilities
a) Advancing Strategic Leadership
 Actively contribute as a member of MHR’s Senior Leadership Team, supporting
effective organisational leadership and cross-functional decision-making

 Contribute to the development, implementation and review of MHR’s strategic
and operational plans
 Participate in key organisational decisions, providing strategic advice and insight
from a communications, membership and fundraising perspective.
 Lead, manage and coach staff within the MHR performance management system
 Supervise staff, interns and/or volunteers as required
b) Communication Strategy & Delivery
Strategy & Campaigns
 Lead the development and implementation of MHR’s communications strategy in
line with MHR’s strategic and operational plans
 Manage and enhance MHR’s brand, image and positioning
 Oversee the organisation of events and webinars
 Design and implement high-quality communications and advocacy campaigns
 Develop and manage projects involving staff, stakeholders and member
organisations
 Oversee the development and design of high-quality reports, publications and
resources
 Work alongside the Communications and Membership Officer to develop digital
content including graphics, videos, newsletters and website content
 Oversee the management of MHR’s social media platforms, ensuring strong
engagement and growth
 Monitor and evaluate the effectiveness of communications activities
Media Relations
 Proactively develop and manage relationships with regional and national online,
broadcast and print media
 Maximise media exposure for MHR by identifying and proposing media
opportunities
 Develop media materials including press releases, speaking notes, key
messages, and guest articles
 Engage with people with lived experience of mental health difficulties to share
case studies with the media, in line with MHR policy
 Monitor media activity on mental health and related areas
Systems & Data Management
 Manage communications databases including Salesforce and Mailchimp
 Oversee the maintenance of MHR’s website to maximise effective
communication of information and messages
 Develop data-management and reporting procedures for communications
systems and platforms
c) Strengthening membership engagement

 Oversee the implementation of MHR’s member engagement strategy
 Build and maintain internal communication processes to ensure MHR is
effectively communicating with its members
 Strengthen member engagement in projects, events, campaigns and other key
activities
 Establish and maintain key partnerships with stakeholders across the mental
health sector
d) Managing and implementing MHR’s fundraising strategy
 Oversee and manage MHR’s fundraising approach and strategy
 Identify and submit grant funding proposals
 Proactively identify and secure corporate fundraising partnerships
 Lead on the development of new funding streams
 Develop fundraising procedures and policies

e) Assisting MHR to deliver on its overall strategic goals
 Work within the framework of the overall objectives and the policies and practices
of the MHR
 Ensure all work undertaken complies with data protection and GDPR rules
 Contribute to the promotion of equality of opportunity, anti-discriminatory practice,
diversity, individual rights and choice in all aspects of work
 Carry out other administrative duties as required
 Participate in relevant training and development courses as agreed with the CEO
 Undertake such other duties as might be reasonably assigned from time to time
by the CEO
 Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any
concerns to the attention of the CEO or Health & Safety Representative