Sustainability Performance and Standards Manager

BITCI is pleased to invite applications for the position of Sustainability Performance and Standards Manager in BITCI’s Responsible Business Team. 

Details

  • Paid
  • Full-time
  • Other
  • Job Type Other
  • Employer Business in the Community Ireland
  • Location Dublin
  • Reporting to Head of Responsible Business Team
  • HoursFull-time35
  • Duration Permanent
  • Salary €59,000 to €63,000 DOE
  • Application closes 19 Oct 2026

Summary of the role

The role of the Sustainability Performance and Standards Manager is to provide management, strategic oversight, expertise and operational delivery for the Business Working Responsibly Mark and BITCI’s wider Governance for Sustainability services. The Business Working Responsibly Mark is Ireland’s only independently audited national standard for embedding organisational sustainability.  

Purpose of the Role:  

To represent, promote and provide strategic leadership of the Business Working Responsibly Mark (Mark) sustainability standard.  

To ensure high-quality operational delivery of the Mark, managing the Mark Team and carrying out certification and recertification processes as needed.   

To maintain and deploy in-depth knowledge of the wider landscape of Irish, EU and global sustainability standards, reporting frameworks, key regulations, and supporting tools and practices.  

 

Responsibilities of the role

Overall responsibility for and full strategic and operational oversight of the Business Working Responsibly Mark, including: 

  • Maintain and evolve the Mark standard and processes as robust, accessible and current.  
  • Manage the Mark Team and ensure a high-quality experience for all companies undergoing the Mark process, from briefing through assessment, gap closure and pre-audit coaching, final audit and certification.  
  • Review and pursue a strategic development and growth strategy for the Mark, to include the specific medium-term aim of establishing the Mark as a valuable and recognised standard for medium-sized companies.   
  • Along with colleagues, work to ensure a strong pipeline of companies certifying and recertifying to the Mark.  
  • Convene and manage the Responsible Business Association as an advisory forum for evolving, supporting and critically challenging the Mark. 
  • Lead periodic major reviews of the Mark standard and process (next due in 2028).  
  • Ensure full compliance with legislation governing independently-verified certification schemes. 
  • Work with the BITCI Communications Team to ensure effective promotion of and communications related to the Mark. 
  • Maintain in-depth knowledge of the wider landscape of Irish, EU and global sustainability standards, reporting frameworks, relevant regulations, and supporting tools and practices. 
  • Sit on the National Standards Authority (NSAI)’s Governance, Sustainability & Risk Committee and any other relevant ISO based committees as opportunities arise. Own BITCI’s relationship with the NSAI.  
  • Engage with BITCI’s partner organisations including CSR Europe and the World Business Council for Sustainable Development (WBCSD), on matters related to sustainability standards, reporting, performance and governance. 
  • Build a bank of sources and resources to ensure BITCI keeps up to date with key regulatory developments at Irish and EU level. Produce a quarterly Regulatory Round-Up briefing for BITCI members.   
  • Build and engage with a wider stakeholder network, in and outside Ireland, for horizon-scanning and the exchange of insights and information. 
  • Use relationships, knowledge and insights to contribute to BITCI’s wider member events and service delivery, particularly as related to sustainability standards, performance, reporting and  governance. For example, through advice and consultation; design and delivery of workshops and masterclasses; facilitation of forums and working groups; creation of resources.    
  • Ensure that the work of the Mark informs and aligns with work across the wider Responsible Business Team.    
  • Line manage the Mark Team and manage the work of any other Responsible Business colleagues who may (from time to time or on a split-role basis) work on Mark certifications and recertifications or other Mark-related tasks.  
  • Ensure performance and delivery against agreed objectives and expected standards by Mark Team colleagues.  
  • Ensure effective support for and development of Mark Team colleagues.  
  • Promote BITCI and its expertise and services through external speaking opportunities, event attendance and networking, media engagement etc.  
  • Support the Head of Responsible Business and the CEO to run Leaders’ Group and Sustainability Leadership Network events and projects.  

Requirements

Qualifications: 

  • In-depth expertise in and a thorough knowledge of sustainability standards and reporting frameworks, developed through third level education and through relevant experience within industry, consultancy or non-profit organisations. 

 Core Skills: 

  • Minimum of eight years’ experience of working directly with business, or in business advisory organisations, in a sustainability-related role.  
  • Deep knowledge and experience of using recognised sustainability standards and ratings systems applicable to medium and large companies (ESRS, GRI, ISSB, Ecovadis, BCorp etc.)  
  • Experience preparing organisations for and/or auditing against management system-based standards, e.g. ISO 14001, ISO 37200.  
  • Experience managing clients and stakeholder relationships at a senior level. 
  • In-depth understanding of the trends informing corporate sustainability approaches and engagement with standards and certifications.  
  • Experience supporting change management or organisational improvement through coaching and/or design of upskilling interventions.  
  • Demonstrated experience of people/team management, collaborative working and delivery against organisational objectives.  

 Other skills: 

  • Ideally hold a postgraduate specialisation in sustainable business, accounting and sustainability, sustainability reporting, or related area. 
  • The ability to communicate effectively in written, visual and verbal formats. Experience with and interest in public speaking, external networking etc.  
  • In-depth expertise in one to two critical areas of corporate sustainability, for instance sustainable procurement, human rights, climate action.  

 Personal Attributes: 

  • Ability to work on own initiative and as part of a small dynamic team with multiple tasks and deadlines. 
  • Collegiate, open and collaborative.  
  • Client-driven attitude and professional demeanour, with ability to influence appropriately. 
  • Attention to detail and high personal performance standards.  
  • Strong analytical skills with the ability to synthesize insights into actions and recommendations. 
  • Excellent presentation, facilitation, research and writing skills. 
  • Strong time management and project management skills. 
  • Fully conversant with the Microsoft Office suite, with an appreciation for responsible/ethical use of AI tools.  
  • Committed to the values of Business in the Community Ireland. 

 Please note that you must hold current eligibility to work in Ireland to be considered for the role. 

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