Third Age Ireland: Recruitment Now Open

Advocacy Service for Older People

Third Age is a voluntary, community organisation which aims to empower local communities throughout Ireland by promoting to best effect the resource its older people represent. 

Key initiatives of Third Age in recent years include Senior Helpline, Fáilte Isteach and a National Advocacy Programme focused on older people in nursing homes.  With the support of the HSE and The Atlantic Philanthropies, Third Age is now planning the development of this advocacy service so that it is available in all care settings by 2017; working to quality standards and prepared for long term sustainability.  Much of the service will be provided by volunteer staff who will be trained and supported by externally sourced providers, by a core of employed staff and by a National Advisory Committee, with an independent chair, which is currently being established by the Board of Third Age.

The service is now recruiting for the following positions:

Operations Manager: working closely with the Service Manager s/he will be responsible for managing all operational aspects of the delivery of the advocacy service including volunteer recruitment, training and deployment, and the identification, development and support of leaders of ‘Circles of Support and Advocacy’.

Development Workers: to ensure the development of a continuum of support and advocacy for older people in and across all care settings by working effectively with well trained and supported volunteers.   An initial four Development Workers will be deployed on ‘pathfinder’ projects linked to university hospital catchment areas: Dublin South-West & Kildare, Dublin North, Cork & South-West, Galway & West.  This team may grow if further initiatives can be developed in collaboration with local development organisations and other interested parties.  These areas could include Dublin SE & Wicklow, Mid-West, North-East, North-West, South-East.

Development Worker (Volunteers): to support the Operations Manager and the team of Development Workers in ensuring the recruitment, management and retention of the best possible volunteer advocates and leaders of ‘Circles of Support and Advocacy’.

Research & Information: responsible for the research and information functions of the service and the development and support of systems for monitoring and assessing service activity and quality, and the issues which arise for clients and advocates.

Service Administrator: responsible for all the administrative functions and systems of the service including those related to the National Advisory Committee and specialist work groups.  The administrator will act as the first point of contact with the service.

Recruitment Process:

Please click on the position(s) of interest to you to access job and person descriptions. An application form is available by clicking here.

Applications must be submitted by 5pm on Monday, 5 May. A two round interview process will be used and may include group interview and psychometric testing.  For an informal discussion call Mervyn Taylor on +353 86 8227998 or email but ONLY after you have read all the relevant documentation.

Detailed description
Third Age is seeking supplier(s) to provide training, support and supervision to volunteer advocates, and the development workers who support them.

The requirements include:

  • the development and delivery of a core training course for volunteer advocates;
  • training to a minimum of FETAC level 5 for up to 850 volunteer advocates nationally in the period 2015 – 2017;
  • development of a model of safe and quality support for all paid development staff and part-time volunteer advocates;
  • provision of volunteer advocates, 
  • the development of workers who support them, with access to online resources and guidance necessary to support the delivery of a safe, effective, and quality advocacy service.