COVID-19 Helpdesk Service

Posted on 11 May 2020

Supported by the Medtronic Foundation, which has already donated a remarkable $11.2M in global contributions to COVID-19 relief efforts.

As part of our commitment to supporting charities, community and voluntary organisations, and social enterprises through the worst of the COVID-19 pandemic (and beyond), we have put in place an important new helpdesk service for the entire sector to avail of.

Made possible by the generous support of The Medtronic Foundation, this page details:

  1. HR and Employment Law

  2. Wage Subsidy Scheme & Financial Guidance


HR and Employment Law Helpdesk

Brought to you by The Wheel, with the generous support of The Medtronic Foundation, this confidential service is administered by the expert team in Adare Human Resource Management, one of Ireland’s leading providers of Employment Law, Industrial Relations and best practice HR Management.

The HR and Employment Law Helpdesk provides charities, community and voluntary organisations, and social enterprises with

  • Up-to-date HR and Employment Law information effecting organisations
  • Advice and guidance on all key areas of HR and Employment Law.

All charities, community and voluntary organisations, and social enterprises are invited to use this free expert Helpdesk.

How It Works

The service is available 9am – 5pm, Monday to Friday

This is a confidential service provided by trained HR and Employment Law advisers. Organisations will need to confirm their organisations name and contact details with Adare Human Resource Management, along with other information relating to staff/ volunteer numbers and turnover. All information provided will be treated in a confidential manner.

HR and Employment Law Helpdesk - Contact
P: (01) 539 4661

Note: this HR and Employment Law Helpdesk is not designed to provide organisations within the sector with in-depth review and analysis on complex employment law issues or oversee ongoing HR and Employment Law matters. Should organisations have these requirements they can engage directly with Adare Human Resource Management on such matters if required.


HR and Employment Law Helpdesk
P: (01) 539 4661

See also: Returning Safely to the Workplace

Adare Human Resource Management has produced a series of useful documents relating to returning to the workplace. 

Read More

Wage Subsidy Scheme & Financial Guidance Helpdesk

We know that many of our members, along with organisations across the sector, have been struggling to make sense of some of the technical/payroll aspects of implementing the Wage Subsidy Scheme. And so, recognising the need to support these organisations in this most uncertain of times, we have now put in place a Wage Subsidy Scheme Helpdesk service.

Our focus will also extend to wider financial guidance and queries, led by Tony Ward, The Wheel's Director of Finance, along with other financial experts.

Aimed primarily at smaller and medium-sized organisations, this Helpdesk service has been made possible by the generous support provided by the Medtronic Foundation.

How We Can Help

If you have decided to proceed with the Wage Subsidy Scheme / financial guidance and need help with the payroll aspects of the scheme, we invite you to email Tony Ward, The Wheel's Finance Director:

Tony will either be able to assist you directly, or else put you in direct contact with external parties that can.

In any request for assistance that you decide to make, please be aware that we will be unable to advance your query without the following basic information:

  1. Approximate total income of your organisation
  2. Number of staff
  3. Number of staff for whom you intend to apply for the wage subsidy scheme
  4. What payroll software package you use
  5. Nature of your enquiry/issues you have.
The Wheel

Wage Subsidy Scheme Helpdesk
Contact Tony Ward: