Technology for Charities
Browse our knowledgebase to find out how best to leverage your technology investment to help further your organisation's core mission. Click on an article below for more.
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Information quality is a relatively new concept to many organisations. With the increase in data collection and storage, and the mining of that data for business uses, the quality of the...
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"Hi,we are a national organisation with a number of offices throughout the country.We need an online reporting tool, preferably webbased to capture our day to day contacts, activtitis (we...
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Customer Relationship Management
Customer Relationship Management tools have been used in industry for many years. The private sector has found that this type of...
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There are many Customer Relationship Management systems available. But CRM is not just software or automation of business processes. It is really a culture: a way of thinking within an...
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"Is there kind of free software to capture a queries database? We take many queries from members of public via telephone and email. Currently these are recorded manually. It would be...
