Negotiation Skills
Provides powerful solutions to overcome conflict and achieve a WIN-WIN conclusion in any negotiating situation.
Course Programme
Defining the negotiating process
- Establishing whether a negotiated settlement can ever be achieved
- The four elements a good negotiator needs to master
- How to recognise the five classic types of negotiators and deal with each one with confidence
Creating a successful negotiating strategy
- Using the five essential steps to structure your approach
- Building a failsafe planning model to use before and after the negotiating discussion
- How to establish your settlement range and create fallback options if things go wrong
Presenting a powerful case
- Creating an environment that is conducive to getting agreement
- Avoiding the classic mistakes that surrender your advantage
- How to make concessions but still stay in control
Dealing with conflict in negotiation
- Three ways of confronting aggression and manipulation in negotiations
- Foolproof methods of breaking deadlocks
- Developing a powerful negotiating personality that helps you WIN each time
Anyone who needs to negotiate with customers, suppliers and colleagues will benefit from this enjoyable and stimulating day.
Please contact Irish Times Training on 01 472 7101 or email gencourses@irishtimes.com for details of forthcoming courses and to obtain registration details.
