Executive Secretary / P.A.
This is a two-day course for secretaries who wish to develop other business skills.
Day One
- Discussion on Role of Executive Secretary
- Self Presentation
- Renewing personal and career goals
- Managing conflicting priorities and loyalties of working for more than one boss
Day Two
- Time Management – working to priorities
- Assertiveness and confidence building
- Improving communication skills
- Telephone skills
This is a highly participative course with emphasis on role play, case studies and tutor led discussion.
This course is designed for secretaries whose technical skills are secure but who wish to develop other business skills.
Please contact Irish Times Training on 01 472 7101 or email gencourses@irishtimes.com for details of forthcoming courses and to obtain registration details.



