Customer Service Skills
Training provider:
AB training & safety solutions
Scheduled for:
on-request
Venue:
On request
Location:
Westmeath
Price details:
130
This course is based on giving learners the skills to communicate with customers to ensure they become regular clients
Course details:
- Defining service excellence
- Communication skills
- Service excellence & why customers choose you
- Attitude and the effects on customers
- The service journey
- Impact of first impressions
- engaging the customer
- Defining the moment of truth
- Complaint handling
- Up selling
Who Should Attend:
This course is designed for people who interact with the general public and those who are looking to up-skill
How to Register:
To register log onto
www.abts@eircom.net or call
087 9338916
Course contact details
Title:
Mr
First name:
Alan
Last name:
Fitzgerald
Job title:
owner / trainer
Address 1:
36 Broadford Park
Ballinteer
Town:
Dundrum
County:
Dublin
Postcode:
16
Country:
Ireland
Mobile:
087 9338916 / 0862737853
Email:
abts@eircom.net
Website:
http://abtrainingsolutions.webs.com
