Certified Mediation Training with Mediators' Institute of Ireland accreditation
Certified Mediation Training
Dates:
These courses take place every Spring and Autumn. Please contact osullivansolutions1@gmail.com for the dates and costs for the next programme or refer to www.osullivansolutions.ie
Funding of €440 is available from Southwest Gno Skillnet, for those who satisfy the criteria.
Description A naximum of 8 participants in total are enrolled on each programme so that effective coaching and support is available to all participants..
This training includes assessment for accreditation with the Mediators’ Institute of Ireland. If you pass this assessment you will be accredited by the MII to practice as a “Certified Mediator”. The MII is the professional body for Mediators in Ireland, North and South. Their web site contains details on becoming a mediator. Their web site address is: www.themii.ie
This is a generic course covering workplace, community and civil and commercial disputes. This generic course has been delivered by Gerry O'Sullivan in the University of Limerick to participants from the UL “Masters in Arts: Peace and Development Studies” programme.
This training is being offered as an open course (see details attached) but it can also be delivered “in-house” It may be valuable for you to offer this training to some of your key staff in managerial or supervisory positions in order that they may be skilled to address disputes within your organisation.
Taking part in the MII assessment process is not a mandatory part of this training, this is for those who wish to have a certificate to practice under the MII umbrella. Participants are also welcome to come and learn the framework and the skills of mediation without accreditation from the MII. These participants will receive a certificate of attendance and participation from O’Sullivan Solutions.
The Trainer: Gerry O'Sullivan
Gerry O'Sullivan has over 23 years experience in training and in conflict resolution work. Gerry is a Practitioner Mediator of the Mediators’ Institute of Ireland and is trained and certified in Organizational & Workplace Mediation, Community Mediation and in Civil & Commercial Mediation. She has a 1stClass Hons Diploma in Adult and Continuing Education from NUI Maynooth and has worked as an assessor of trainers for that body. She has also worked in the identification of training needs for students of Maynooth. She has delivered Training for Trainers programmes, she has provided Support and Supervision for trainers and she has adapted training programmes for radio presentation.
Gerry has delivered Interest Based Bargaining (Management and Union Negotiations) with John O’Dowd and has attended training with INCORE, University of Ulster on theEvaluation and Assessment of Peace Interventions. She has assisted in the delivery of advanced Commercial Mediation training in Beograde, Serbia and assisted in the establishment of a Mediators Beyond Borders Chapter in Beograd university. Part of the work in Serbia was researching the peace building needs of Serbs living in Kosovo. In 2010 and 2011 Gerry spent many months in the West Bank as a human rights monitor and a witness, accompanying Palestinians and Israeli Peace Activists. Gerry also works in the field of facilitation and in community research and evaluation.
Working Definition of Conflict for this Training
Definition of Conflict Resolution
Clarifying Personal Needs Threatened by the Dispute
Consequences of Not Resolving the Conflict – BATNA, WATNA, MLATNA
Personal Styles in the Handling of Conflict
Reflection on Professional Assumptions and Approach
SECTION 4 – COMPARING DIFFERENT TYPES OF DISPUTE RESOLUTION MODELS
SECTION 5 – PRINCIPLES OF NEGOTIATING AND BARGAINING
SECTION 6 – MEDIATION IN PRACTICE
Linking Reflective Listening with Paraphrasing
Benefits Checklist – Effective Listening:
Open Questions that focus on the future
Reframing Differences in a Conflict of Values
Moving from Generalities to Specifics
Using Neutral Communication as a Mediator
Points of Agreement & Commonalities (Mutualising)
SECTION 9 – APPROACH AND SKILLS CHECK LIST
Approach & Skills Check List for Role Plays
SECTION 11 – THE MEDIATION FRAMEWORK – PROCEDURE & PROCESS
Case Preparation and Development
Reviewing and Analyzing Background Information
Selecting a Strategy to Guide Mediation
Designing a Detailed Plan for Mediation
Elements of an Opening Statement
Uncovering Hidden Interests of the Disputing Parties
Problem Solving – Generating Options for Settlement
Guidelines for a Mediated Agreement
Signatures to the Mediated Agreement
SECTION 12- ISSUES IN MEDIATION
Challenging Destructive Behaviour
Power struggles between the Mediator and the Parties
Coping with Anger and Provocative Statements
Position Statements in Mediation
Criteria to Use when Making a Decision about what to do if you are Stuck!
SECTION 13 - TYPES AND MODELS OF MEDIATION
Civil and Commercial Mediation Model
The Mediation Process Family - The EMS Commercial model
Large Party or Multi-Party Mediation
SECTION 14 THE USE OF MEDIATION
Does this Issue Belong in Mediation?
Dealing with Issues that are Difficult to Mediate
Using an Internal or an External Mediator
The Choosing of Mediation by Parties
The Road to Resolution-The Growth of Commercial Mediation in Ireland
EU Directive on Mediation in Civil and Commercial Disputes
SECTION 15 – THE MEDIATORS’ INSTITUTE OF IRELAND (MII)
SECTION 16 – CLOSING OF TRAINING
Appendix 1 - Core Self, Internal Story and External Story
Appendix 2 – Styles of Mediation: Facilitative, Evaluative and Transformative Mediation
Appendix 3 - Questions to ask when Mediating an Allegation of Bullying
Appendix 4 - Power Balancing in Mediation
- HR Professionals
- Managers
- Executive and Business Coaches
- Community Project Coordinators and Development Workers
- Members Boards of Management
- Lawyers
- Accountants
- Consultants and Trainers
- Those interested in starting a new career.
Contact Gerry OSullivan at:
066 7139235
087 9887771
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