Assertiveness Skills
This two-day course examines how to deal with people and situations with confidence.
Course Benefits
- To improve assertiveness skills
- Gain increased confidence in the ability to make decisions
- Develop techniques to enhance communication and effectiveness
- Deal with criticism, anger and conflict
Course Programme
- Examining effectiveness
- Identifying difficult situations
- Recognising different behaviour and considering different behavioural options
- Considering verbal and non-verbal behaviour
- Considering the choices we make when dealing with different situations and extending our range
It is designed for anyone wanting to improve the way they deal with situations in order to maximise their performances.
Please contact Irish Times Training on 01 472 7101 or email gencourses@irishtimes.com for details of forthcoming courses and to obtain registration details.
