difficult people

Focus Training

Description:

Focus Training is a customised training specialist, providing tailored in-company training interventions in Ireland.

Focus Training has two core principles:

1.    Focus Training is focussed on results.

We are focussed on achieving the success vision of our client. We work in close partnership with our Clients to ensure their results are achieved.

 

2.    We enable people to perform at their best.

To do this, we help people have the right focus, we provide them with the practical tools so they know how to perform better and we inspire them to want to improve.

All courses are fully customised group courses, and we do not provide ‘generic’ public courses.
Which sector do you work in?: 
Trainer
How would you classify your work?
Education /Training/Support
Development
How would you classify the recipients of your service?
Adult Training

Dealing with Difficult People

Customers both face to face and on the telephone Appropriate behaviour with your own colleagues To create a positive and appropriate image of your organisation both face to face and on the telephone. How to deal with customer complaints in a positive way! Looking at some of the difficult relationships you may have with your fellow colleagues. Looking after yourself.

Syndicate content

Get 30% off your Fundingpoint subscription until 31 May!

Get the training you need with The Wheel

Solid Foundations Guides - get the complete set!

Digital Switchover Link