We all negotiate all the time, but we may not call it negotiating. How often have you offered to cut the grass if your partner does the shopping? Or, as a child, offered to do your homework on time if you can stay up a bit later?
The aim of this course is to show how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority.
Once you have completed this unit you should be able to:
- Demonstrate knowledge of negotiation processes and characteristics;
- Plan a process to achieve a commercial outcome through negotiation;
- Apply negotiation skills;
- Close a commercial negotiation;
- Evaluate personal performance in the negotiation.
