Question

Helpline procedure update needed, where we stand with phone use, static/mobile etc.

We use to have a guide from THA but cant locate it, anyone help?

Comments

paul.meade's picture

It would seem that

It would seem that registration with the THA is free and that it grants you the ability to download a series of best practice guides for helpline services. You can see them all listed (and begin registration) from the following webpage:
https://helplines.org/publications/