Business Support Officer

Full time
Type of work: 
Business Development
BSO will support GOAL's Strategic Partnerships Team.

Reporting to: Strategic Partnerships Manager

General Description of the Programme

The Business Support Officer is part of GOAL’s Strategic Partnerships team which identifies, develops and manages high value opportunities to work with others to further GOAL’s organisational objective of reducing extreme poverty and strengthening resilience. Through proactive engagement with an array of global partners, such as donors (institutional and large foundations), international NGOs and commercial entities, the team aims to maximise GOAL’s funding diversification.

Increasing and diversifying GOAL’s funding requires involvement of all levels and operational units across the organisation and a more strategic approach to funding analysis, positioning, and proposal development is required. The Strategic Partnerships team under this objective aims to drive and support analysis of the funding landscape, positioning appropriately for forecasted calls, and supporting the submission of high quality proposals.

Overview of the role

The Business Support Officer role provides the opportunity to gain valuable experience working for a dynamic organisation. The role will primarily support the Strategic Partnerships Unit in its processes and tasks in order to meet departmental and organisational objectives. The Business Support Officer will work closely with an experienced and highly driven team to support the unit in pursuing new funding and business opportunities and to enhance key partnerships. The role will support the identification of funding opportunities, contribute to proposal development activities and provide important administrative support to the Unit.

  Main responsibilities

 Research and support activities in new business and partnership development

  • Research, track and analyse humanitarian and development donor and funding tends globally.
  • Support with desk research and input into the development of country or regional level donor mapping and resource mobilisation strategies.
  • Research and produce internal briefs on topics and issues related to new funding and strategic partnerships for GOAL (e.g. donor profiles, partner organisation profiles, briefings for meetings and conferences).
  • Summarise key donor policies and papers at the request of the donor relationship manager.
  • Provide analysis, briefings and portfolio summaries for team members and Senior Management attending donor meetings.

  Identify and track funding opportunities from a range of sources

  • Support the team to gather intelligence to inform the organisation’s business development efforts.
  • Identify and track relevant upcoming donor funding opportunities, through desk-based research, advance intelligence gathering, partner relationships, and other available resources.
  • Summarise donor calls, analyse donor requirements and share information with relevant staff across the organisation.
  • Coordinate and develop the unit’s monthly funding newsletter.
  • Ensure funding opportunities are maintained and tracked in the funding pipeline database.
  • Contribute to internal bid review decisions and opportunity capture documents.

  Support proposal development processes

  • Support members of the team working on key bids to compile and coordinate inputs from across the organisation, draft teaming agreements, proposal development timelines and draft key documents or annexes including past performance summaries and organisational curriculums.
  • Support the development, editing, formatting and review of high quality proposals
  • Conduct desk research and summarise findings in order to inform and prepare inputs to the proposal development process.
  • Ensure effective coordination and collaboration across GOAL’s functions including the technical team, operations department, finance and other regional and country staff.

Support internal business improvement projects and administrative functions

  • Provide administrative and coordination support to the Strategic Partnerships Unit, including preparing minutes of meetings, organise and coordinate events or workshops etc.
  • Provide support to the team in developing business development tools and resources (capacity statements, briefs, guidelines, summary documents etc.)
  • Assist in developing and maintaining an online repository of relevant files, documents and tools to support the organisation in its business development processes.
  • Contribute to the continuous improvement of GOAL’s systems through helping to develop better tools, systems, techniques and strategies for identifying, tracking, and pursuing new opportunities and managing institutional knowledge.
  • Support in maintaining databases, spreadsheets and reports (Excel, PowerBI etc.) for the Strategic Partnerships Unit
  • Represent GOAL in external and meetings as requested.
  • Perform other duties and administrative tasks as required.

Requirements (Person Specification)


  • Excellent analytical and research skills.
  • Highly capable of writing to a high standard in English and producing reports and materials for various audiences.
  • Administrative experience
  • Familiarity and experience in the international development sector.
  • Strong IT skills, with the ability to analyse data and interpret statistical information.
  • Excellent interpersonal skills, ability to work in a team and time management skills.
  • Ability to be flexible, work under pressure and prioritise workload according to changing needs and deadlines.
  • Enthusiastic, pro-active and a strong desire and willingness to learn
  • Educated to degree level.


  • Postgraduate education
  • Arabic, French or Spanish language skills
  • Overseas experience within humanitarian and development contexts
  • Knowledge of large institutional donors
  • Proposal development experience.

Our package includes a competitive salary, 22 days annual leave and the possibility to join our Health care scheme. Additional benefits are available after 12 months of service. Salary range for this role is € 28,000 to 32,000. Candidates must be entitled to work in Ireland at the time of application.

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.

Application details: 

Apply here:

Dublin, Ireland
Closing date: 
25 Mar 2018


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