buyersguide

How to choose an IT support company

"We are a medium size organsiation with a number of offices around the country , mainly in the midlands,south. We want to tender for our IT support services - 2 queries .
(1)can you recommned anyone for us and (2) Is there any standard template available that we could use if we have to tender for the service? We really aren't sure what questions to ask or how much the going rate is for an annual contract but we would need someone capable of both remote and onsite support across our offices."

 

When choosing a support company, try to create an ongoing relationship with your ICT provider - they should be viewed as your long term technology partner, not just the disaster recovery guys.   In this way they will learn your needs and be able to better tailor their services to suit you, and offer advice within the context of your business.

Microsoft Office for Next to Nothing

"We are a small not-for-profit organisation with limited budgets. We are looking to purchase Microsoft Office (Small Business or Professional) and I have heard that it is possible, as a not-for-profit organisation, to buy it for as little as €7 (as opposed to possibly €400)! Can you advise us on this?"{mosimage}

It is true, you can get Microsoft Office, and a horde of other products for next to nothing, or more accurately, approximately 4% of their retail value.

{mosimage} Microsoft, Symantec and Cisco all operate a donations program which is administered in Ireland by non-profit technology consultancy ENCLUDE.  See this article for more detials:

http://www.ictpoint.ie/index.php/Articles/Get-almost-Free-Stuff.html

 

Comparing low cost printers and scanners

This article is a continuation of the answer given by FoundryIT to the question:

"We are a very small organisation wanting to purchase a multi-function printer (colour, with fax, copier, scanner & a duplex facility). I understand that for running costs, laser is the answer but this would then have us paying €600-€1000 for a machine, which is really too much for such a small organisation. I have heard that the technology used in HP Officejet Pro L7480 makes it comparable to a laser printer on running costs but I don't seem to be able to find reviews of this product. Priced at around €200 and with all the required features it seems an attractive option. Can you advise on a multi-function printer that has reasonable running costs at a reasonable price?"

See the original answer here:http://www.ictpoint.ie/index.php/Answers/multi-function-printer-colour-with-fax-copier-scanner-&-a-duplex-facility.html

 

multi-function printer (colour, with fax, copier, scanner & a duplex facility)

"We are a very small organisation wanting to purchase a multi-function printer (colour, with fax, copier, scanner & a duplex facility). I understand that for running costs, laser is the answer but this would then have us paying €600-€1000 for a machine, which is really too much for such a small organisation. I have heard that the technology used in HP Officejet Pro L7480 makes it comparable to a laser printer on running costs but I don't seem to be able to find reviews of this product. Priced at around €200 and with all the required features it seems an attractive option. Can you advise on a multi-function printer that has reasonable running costs at a reasonable price?"

 

Scanner query

"Hi can you advise me on the purchase of a scanner for the office. The previous one we had was a HP and lasted about 10 years. We would not have occassion to use it everyday but it would have use on a weekly basis. I would grade it as average to low usage."

Hi Sinead

You described your usage as  average to low, with this in mind it would be best to look for a home model as this would suit your needs. There dosn't seem to be a need to spend a lot of money on a scanner for this situation.

Purchasing a scanner

"Hi can you advise me on the purchase of a scanner for the office. The previous one we had was a HP and lasted about 10 years. We would not have occassion to use it everyday but it would have use on a weekly basis. I would grade it as average to low usage."

Hi Sinead

You described your usage as  average to low, with this in mind it would be best to look for a home model as this would suit your needs. There dosn't seem to be a need to spend a lot of money on a scanner for this situation.

Mini laptop affordable choice for charities

All your computing needs in one small, neat package.
{mosimage}The Asus Eee PC 4G.  Easy to use, easy to learn, excellent internet experience.  This little machine could be the answer to many budget strapped charities' computing needs.

Firstly, size: it has a 7" screen.  It weighs in at one kilogram and sports a keyboard 85% of normal size: more than big enough for comfortable use, even with ham fingers.  It takes a little getting used to, to get over the muscle memory associated with using larger keyboards for years, but it works every bit as well.  This small size and weight makes the Eee extremely portable.  For example, you could couple your Eee with a mobile broadband rig from one of the mobile telephone companies to have the full internet experience on a completely mobile platform.

What to look for in a laptop

"I would like to buy a laptop for home use. What would you consider to be the basic requirements of a good laptop?"
Laptop computers come in a range of sizes, capabilities and pricetags.  As with purchasing a desktop, this array of choice can be pretty daunting.  The single most important question is "what do you want to be able to do with it?"

Do you want to surf the web and access your Gmail account?  Or would you like to create videos and upload them to YouTube?  Will you really be only using it when you bring work home and use Office, or will you be whiling away the hours working your way through the latest high end games?

Get (almost) Free Stuff!

ENCLUDEit Technology Donations Programme

 

{mosimage}Enclude is an independent nonprofit IT consultancy service to the Irish nonprofit sector and an ICTpoint partner. It was established in 2006 and is a charity itself.

I am interested in buying a wireless keyboard and mouse.

" I am interested in buying a wireless keyboard and mouse. What do I need to look for? What is the difference between optical and digital? They seem to vary greatly in price, what is the average price I should pay?"

Optical refers to the type of mouse supplied.  There are two types of mice : ball types and optical mice, which use infared light instead of a ball.  The highest specification mice use laser to track movement. 

Syndicate content